Frequently Asked Questions

Q: Where is The Glassman based? What areas does The Glassman support?

A: The Glassman is based out of Swansea, MA and proudly serves all of the communities in Bristol County located in Southeastern Massachusetts including the cities of New Bedford, Fall River, Dartmouth, & Westport. Additionally, The Glassman's mobile auto glass service area includes the city of Providence, RI and covers the entire rest of the state of Rhode Island.

The Glassman is willing to go far and wide to provide you with quality auto glass services! Contact The Glassman today!

Q: How long does auto glass replacement take?

A: It takes approximately one hour to replace your auto glass on-site, and after the installation, there is a set time of one to two hours depending on temperature and humidity. We also recommend that you not wash the car at least 24 hours after the installation. A lifetime warranty due to defects in material and workmanship is offered for as long as you own the vehicle.

Q: Does The Glassman work with my insurance?

A: Yes! If you can supply your policy number and the date the damage to your windshield occurred, The Glassman can handle the paperwork; it's that easy!

Q: What is the difference between windshield glass and other glass in a vehicle?

A: Windshield glass is made of laminated safety glass which is a special type of auto glass. Laminated glass is made up of two pieces of glass with a thin layer of vinyl in between. This special design provides optimum safety in the event of a collision and is considered shatter-proof. Door glass and other glass on a vehicle are made from tempered auto glass which will shatter (or break) into many small pieces when it is broken.

Q: Does The Glassman offer any kind of specials or discounts?

A: Yes! Visit our Mobile Service page to view our latest coupons and specials.

The Chip Repair Process

To fix your chipped windshield glass, we inject resin into the break. After injection, we use ultraviolet light to harden the resin and prevent the chip from cracking any further. While the crack is still slightly visible, this preventative measure keeps it from spreading. Repairs usually take up to 30 minutes and are guaranteed not to crack any further.

The Glassman auto glass repair: Diagram of Windshield Chip Repair